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From Traditionalists to Gen Z: Managing a Multigenerational Workforce

9.5.19

With employees increasingly working well beyond 70 years of age, and new graduates entering the workforce every day, companies are facing a new set of challenges. For the first time, five generations of workers, with very different characteristics, values and goals, are now part of the same workforce. Human resources teams and managers at all levels need to not only understand how to properly manage and motivate this 50-year generation gap but also how to leverage this diverse talent pool to their organization's benefit. In a bylined article published in Retail Dive, Lauren Tompkins outlines steps each retail manager – or managers in any industry – should handle the varying personalities and work habits of five different generations. Her tips include taking the time to learn more about your workforce and the people that make it up, avoiding various stereotypes of the differing generations, and encouraging teamwork and mentorship.

To read the full article, visit Retail Dive.

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